Portfolio

Hi, I'm Andrew Rosenthal

I'm 17 and work as an IT technician in Gateshead, England. I enjoy keeping systems running smoothly, solving problems quickly, and helping people get the most out of their technology.

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IT SupportHardwareNetworkingTroubleshooting

Skills

Tools, systems, and support strengths

IT Support

Advanced

Troubleshooting devices, managing user access, and keeping systems running smoothly.

HardwareNetworkingSupport

Windows & Linux Setup

Advanced

Configuring clean installs, device setup, and day-to-day maintenance workflows.

OS SetupDevice ManagementSecurity

Problem Solving

Expert

Finding practical fixes quickly and communicating clearly with non-technical users.

DebuggingAnalyticalCommunication

Web Basics

Intermediate

Building simple, responsive web pages and understanding modern front-end concepts.

HTMLCSSJavaScript

Customer Service

Advanced

Helping people, listening carefully, and making technical issues easier to understand.

SupportPatienceService

Learning Quickly

Expert

Picking up new tools and processes fast, especially in fast-moving technical environments.

AdaptabilityGrowthResearch

Projects

Selected work

IT Support Workflow

A practical approach to keeping devices, tickets, and user requests organised and efficient.

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Personal Portfolio

A modern, animated web portfolio built with Next.js and Tailwind to showcase skills and projects.

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System Maintenance Projects

Hands-on experience with setup, updates, backups, and ensuring reliable day-to-day performance.

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Contact

Let's work together

I'm available for IT support, troubleshooting, and entry-level opportunities in Gateshead, England.

Email me